At rich88, your privacy is more than a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information.
All data transmitted between your device and rich88 servers is protected with high-grade SSL encryption — the same standard used by Malaysian banking institutions.
Your personal data is stored on servers protected by strict access controls. Only authorised personnel may access user information, and every access is recorded in security logs.
Rich88 has never and will never sell, rent, or trade your personal data to third parties for marketing purposes without your explicit consent.
You may access, correct, or request deletion of your personal data at any time via your account settings or by contacting the rich88 support team.
Your card details and bank account information are not stored on rich88 systems. All financial transactions are processed through trusted, licensed payment gateways.
The rich88 privacy policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
Important Note: By registering or using rich88 services, you agree to the collection and use of your information as described in this Privacy Policy. Please take a moment to read it carefully.
This Privacy Policy ("Policy") is published by rich88 ("we", "Platform") and describes how we collect, use, disclose, and protect your personal information ("User", "you") when you access or use our platform, website, mobile app, and related services.
We take user privacy very seriously. Rich88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), and we are committed to ensuring your personal information is handled responsibly, securely, and transparently at all times.
This Policy applies to all users who interact with rich88, including unregistered visitors, registered members, and anyone who contacts us through customer support channels.
Rich88 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:
| Data Category | Data Category | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, ID number | During registration / KYC |
| Contact Information | Email, phone number, address | During registration |
| Financial Data | Bank account details, transaction records | During deposit/withdrawal |
| Activity Data | Game history, betting logs | During platform use |
| Technical Data | IP address, device type, web browser | Automatically |
Financial information such as credit card numbers or full bank account details is not stored in the rich88 system. This data is processed directly by licensed payment gateways.
Every piece of information we collect from you is used for specific and legitimate purposes. Rich88 does not use your data for purposes unrelated to platform operations without your consent.
You can opt out of marketing emails at any time by updating your notification preferences in your account settings.
Rich88 does not sell or rent your personal information to any third party for marketing purposes. However, in certain situations, we may share data with authorised parties as follows:
All third parties we engage are required to comply with data protection standards equal to or exceeding those we apply ourselves.
We implement comprehensive technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While we take all reasonable precautions, no system can guarantee absolute security. You also play an important role in protecting your account by keeping your password confidential.
Rich88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the rich88 platform.
Rich88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy, or as required by applicable law.
If you close your rich88 account, we will process the deletion of your data in accordance with this Policy, subject to any legal retention obligations that remain applicable.
As a rich88 user and Malaysian resident, you have certain rights regarding your personal data under the PDPA 2010:
You have the right to request a copy of the personal data we hold about you. We will process such requests within 21 business days.
If any of your personal information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
In certain circumstances, you may request the deletion of your personal data. Such requests are subject to applicable legal retention obligations.
You have the right to request a restriction on the processing of your data in certain circumstances, such as when you question the accuracy of the data we hold.
You may object to the processing of your data for direct marketing purposes at any time, and we will comply with that request promptly.
To exercise any of the rights above, contact the rich88 support team via live chat or our support email. We will respond within 21 working days from the date your request is received.
Rich88 services are strictly for individuals aged 21 and above. We do not knowingly collect any personal information from individuals below the specified age.
If we find that we have collected data from someone who does not meet the minimum age requirement, we will take immediate steps to delete that information and close the account in question. The rich88 KYC system is designed to detect and prevent registration by underage individuals.
Rich88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors. When significant changes occur, we will:
Your continued use of the rich88 platform after any amendments are published will be deemed as your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the rich88 data protection team through the following channels:
We are committed to responding to all privacy-related enquiries within a reasonable timeframe, and no later than 21 business days for more complex cases.