Rich88 Terms and Conditions – Clear Platform Usage Guide

These Terms and Conditions ("Agreement") constitute a binding contract between you ("User" or "Member") and rich88 ("Platform", "We"). This document governs your use of all services, products, games, and features provided under the rich88 brand.

By accessing the rich88 website, downloading our app, registering an account, or making any financial transaction through our platform, you expressly confirm that you have read and agree to comply with this Agreement in full. If you do not agree with any part of these terms, please stop using the platform immediately.

Rich88 reserves the right to amend, update, or replace these terms and conditions at any time without prior notice. However, for significant changes that affect user rights, we will endeavour to notify you via email or in-account notification.

To register and use rich88's services, you must meet the following requirements without exception:

• Be at least 21 years of age at the time of registration
• Not prohibited by your local laws from participating in online gambling activities
• Register only one account in your own name — registering an account on behalf of another person is not permitted
• Providing accurate, truthful, and complete personal information during registration
• Not using a VPN or location-masking software to access the platform

During registration, you are required to provide your full name, phone number, date of birth, and an active email address. Rich88 reserves the right to request additional identity verification documents (KYC) at any time — including a copy of your ID card, passport, or other supporting documents — as part of our compliance process.

You are solely responsible for the security of your rich88 account. This includes keeping your username, password, and any one-time passcodes (OTP) sent to you strictly confidential.

• Never share your login credentials with anyone — including family members and close friends
• Use a strong password that combines uppercase and lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) from your account settings for an added layer of security
• Log out of your account after each session, especially on shared devices
• Notify the rich88 support team immediately if you suspect unauthorized access to your account

Rich88 will not be liable for any losses incurred as a result of unauthorized use of your account if it occurs due to your own negligence in safeguarding your login credentials.

All deposits made into your rich88 account must originate from a legitimate source registered in your own name. Rich88 does not accept third-party deposits, and any deposit whose source cannot be verified may be declined or returned.

• Minimum and maximum deposit limits vary depending on your chosen payment method
• All deposits are processed in Malaysian Ringgit (MYR) unless otherwise stated
• Deposits made using a method that does not match your account name will be automatically rejected
• Rich88 does not charge any processing fees for deposits made via local bank transfers and Malaysia e-wallets

Withdrawal of winnings from your rich88 account is subject to the following conditions:

1. Full KYC identity verification must be completed before your first withdrawal is processed
2. Withdrawals can only be made to a bank account or e-wallet registered under the same name as the rich88 account
3. Daily minimum and maximum withdrawal limits are set and may vary according to your account level
4. Withdrawals are typically processed within 1 to 24 business hours depending on the selected method
5. Rich88 reserves the right to place withdrawals on hold for security review purposes if necessary

Any attempt to withdraw a bonus that does not meet the specified wagering requirements will result in cancellation of that bonus and may affect withdrawal approval.

Rich88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload deposit bonuses, weekly cashback, and seasonal promotions. Each bonus or promotion is subject to specific terms and conditions stated alongside the offer.

• All bonuses carry a wagering requirement that must be met before withdrawals are permitted
• Bonuses cannot be combined with other promotions unless explicitly stated
• Rich88 reserves the right to withdraw bonuses if you are suspected of exploiting promotions or violating their terms of use
• Unused bonuses will expire automatically once their validity period ends
• Players who use more than one account to exploit bonuses will forfeit all related bonuses and winnings

All games available on the rich88 platform — including slots, live casino, fish shooting games, and sports betting — are operated in accordance with rules set by the respective game providers and overseen by the relevant licensing authorities.

Game results are final and cannot be disputed unless a verifiable technical error has occurred. In the event of a technical disruption during an active game, rich88 reserves the right to void the round and return the original wager to the player's account.

• Confirmed wagers cannot be cancelled except with rich88's approval
• Rich88 is not liable for losses arising from internet disruptions on the user's end
• For sports betting, the official results issued by the relevant sports authority are final

The following activities are strictly prohibited and may result in permanent account suspension or closure, as well as legal action where applicable:

• Registering more than one account or using another person's identity
• Using automation software, bots, or scripts to play or place bets
• Exploiting bugs, technical errors, or system vulnerabilities in games
• Involvement in money laundering or suspicious fund transfers
• Colluding with other players to manipulate game outcomes
• Threatening, insulting, or bullying staff or other players
• Selling, transferring, or attempting to transfer an account to another party

Rich88 reserves the right to suspend or close any account for the following reasons, with or without prior notice depending on the severity of the case:

• Violation of any part of these terms and conditions
• Suspected or proven fraud, falsification of information, or illegal activity
• Account closure requested by the user
• Instructions from relevant legal authorities
• Account inactivity for more than 12 consecutive months

If your account has been suspended pending investigation, you may contact the rich88 support team for further clarification. In cases involving proven illegal activity, the account balance may be forfeited and further action may be taken.

Rich88 is committed to responsible gaming practices. We provide a range of control tools to help players manage their gaming activity in a healthy way.

You can set deposit limits, loss limits, and session time limits in your account settings. If you feel that gaming is starting to negatively affect your life, we encourage you to use the self-exclusion feature or contact our support team for assistance.

For further guides and resources, please visit our Responsible Gaming ours.

To the extent permitted by applicable law, rich88, its directors, employees, agents, and partners shall not be liable for any indirect, consequential, or punitive losses arising from use of our platform.

This includes but is not limited to:

• Financial losses resulting from game outcomes
• Service disruptions beyond our control
• Losses arising from security breaches caused by the user's own negligence
• Any act or omission by a third-party provider

Rich88 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. When amendments are made, we will update the "Last Updated" date at the top of this document.

For significant changes — particularly those involving user rights, withdrawal policies, or bonus terms — we will send notifications to registered members via email or in-app notification. Continued use of the rich88 platform after any amendments constitutes your acceptance of the revised terms.